Frequently asked questions

FAQ

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How does the Puptone dog training collar work?


The Puptone dog training collar uses safe, adjustable stimuli such as sound, vibration, or gentle static to reinforce commands and discourage unwanted behavior. The collar is designed to help improve communication between you and your dog during training.

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Is the Puptone dog training collar safe for my dog?

Yes, Puptone dog training collars are designed with your dog's safety in mind. The collars offer adjustable intensity levels, ensuring you can choose the most appropriate setting for your dog's size, temperament, and training needs.

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What is the recommended age and size for using the Puptone dog training collar?


The Puptone dog training collar is suitable for dogs over 6 months old and weighing more than 10 pounds. Always consult with a veterinarian if you have any concerns about your dog's readiness for a training collar.

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How do I properly fit and adjust the Puptone dog training collar on my dog?


To fit the collar, place it snugly around your dog's neck, ensuring you can insert two fingers between the collar and your dog's skin. The contact points should touch your dog's skin, but the collar should not be too tight or too loose. Adjust the collar's settings based on your dog's comfort and response.

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What should I do if my dog does not respond to the Puptone training collar?


If your dog does not respond to the collar, try adjusting the intensity level, ensuring proper collar fit, and reintroducing the training slowly. It's also helpful to pair the collar's stimuli with verbal commands and positive reinforcement. If issues persist, consider consulting a professional dog trainer for additional guidance.